Frequently Asked Questions
Everything you need to know about shopping with Canada's electronics experts.
What is the standard shipping time within Canada?
We offer fast nationwide shipping. Orders typically arrive within 3-5 business days for major urban centers and 5-7 business days for rural locations.
Are your electronic products covered by a warranty?
Yes, all products sold by Top Select Canada come with a minimum 1-year manufacturer warranty. We also offer extended protection plans for added peace of mind.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging with all accessories included. Please note that opened software or headphones may be subject to restrictions.
Do you offer technical support for setup?
Absolutely. Our expert technical team is available via email or live chat to help you configure your new devices and troubleshoot any initial setup issues.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products sold on Top Select Canada brand new?
Yes, we only sell brand new, factory-sealed electronics unless specifically labeled as 'Certified Refurbished' in the product title and description.